Seamless Exchange Support
Burberry Jackets Pay
We’ve introduced FJackets Pay – a unique store credit option on the demand of our audience. When returning within the policy timeframe, you can choose this option. The best part? FJackets Pay has no expiry date, so you can use it at your convenience. Share the love by using this credit for your friends and family, too, anywhere you please. It’s all about putting you in control!
Benefits of Burberry Jackets Pay
- Get an instant $20 reward and your complete order amount as a voucher.
- Get a free return label to avoid the return hassles and shipping costs.
- You can use it anytime with no expiration worries.
Conditions for Eligibility:
- You can request anything displayed on our website using FJackets Pay.
- You have to use the same email that was mentioned in your previous orders.
- You can pay the balance with other accepted methods if the purchase price exceeds your FJackets pay credit.
Please note that the store credit option cannot be changed to a refund. Enjoy your shopping with FJackets Pay!
Frequently Asked Question
Yes, we offer international shipping. Shipping times vary based on the destination:
- USA/Canada: Estimated delivery time is 3 to 8 business days.
- Australia: 4 to 8 business days
- Europe: 4 to 8 business days
- Asia: 4 to 10 business days
- Africa: 8 to 15 business days
We do not ship to APO and PO boxes
The cost of shipping your order can vary depending on the delivery location. The actual cost of shipping is visible on our checkout page before you place the order.
Free Shipping is available in the United States, the United Kingdom, Canada, and Australia when you meet specific order minimums.
Once an order is placed, we will send you the tracking information through email so that you can track your order and stay updated on the progress of your shipment. Alternatively, you can also check the shipping status on our tracking page.
If you suspect there’s an issue with the shipping address provided, please contact us immediately. We can modify your address if you reach out within 24 hours of placing the order. Email us at support@burberryjackets.com use our 
chat feature, providing your order number for reference.
We accept MasterCard, Visa, American Express, Discover, and PayPal.
Yes, under the FJackets easy return policy, you can return your order. If you’re not completely satisfied with your purchase, you have the option to return it for an exchange or a refund. For more details, please refer to our return and exchange policy.
Returns & Refunds policies
Take control of your shopping experience with our seamless returns and exchanges. If you’re not satisfied or your items arrive damaged, utilize our self-serve return portal within 30 days of delivery. Your satisfaction is our priority, and we’ve made it easy for you.
Before starting a return, ensure the item is unused and in its original condition with all tags. We inspect items; damaged ones may not qualify for a refund or exchange.
Returns & Refunds policies
Color Discrepancies
Eligibility Conditions (if you received a damaged item)
Self Service Returns / Exchanges:
